First Time Investor

Kelly and Bianca were very helpful to me as a first-time renter. They were efficient, good communicators and gave great advice.

Alice
Adelaide
Saw Chris Waterman at the Coast FM open day, where he had a stand and enquired about his services regarding buying a property. Within a couple of weeks his buyers agent Matt O'Donoghue found a lovely off market 3 bedroom homette at a decent price. Matt was in complete contact during the entire time doing all the dirty work so my wife and myself didn't have to do anything...he did it all. Would certainly use again without hesitation.
Peter Thompson
I’m extremely happy with the service Kelly and her team provided in leasing out my property. From the very beginning, they were professional, proactive, and incredibly easy to work with. Kelly kept me updated at every stage, offered clear advice, and made the whole process smooth and stress-free. I truly appreciate your effort and wouldn’t hesitate to recommend you to anyone looking for a reliable and dedicated property management team.
Gan Solomon
Ms. Mara was very kind and sweet with me. She was in a hurry, yet she showed me the house very kindly. Thanks, Mara!
Samridhi Gupta
Very happy with the team at Waterman. Have been dealing with Kelly and Bianca for a few years now and they have always been outstanding to deal with. Clear, responsive communication and always go the extra mile. Highly recommend.
Matthew Dockrill
Exceptional Service

We are very grateful to Kelly for finding a suitable tenant for our property. Her service was exceptional. Kelly went above and beyond to assist us, which was especially helpful when we live several hours away. We have no hesitation in recommending Kelly and her team.

Lynley & Ryan
West Beach
Kelly and Bianca have been a pleasure to deal with from the moment I called them to say I was looking at renting my property. As a first time landlord, they guided me through the whole process with trusted advice, timely information, competitive rates, and quick responses which helped me secure my ideal tenant in just over two weeks. Having rented through Waterman for two years before buying, I know Kelly and Bianca look after the interests of their tenants too. I would highly recommend them to anyone renting or leasing a property.
Simone
Care & Diligence

To the Waterman Property Management Team.

Our association with you as property managers of the investment property at 10 Farrow Place, Mile End has ended, with Simon’s posting to Adelaide & moving into the property.

We would like to thank you for your management of the property during our association. We have been so impressed with the care and diligence shown to both us, as owners, and the various tenants, who have rented the property.

Most impressive are the property inspections, giving us photographic evidence of the state of the property, promptness in advising of any problems & regular, clear and concise monthly statements.

We would have no hesitation in recommending your company as property managers to any future investors.

Thanks to Chris for recommending Susan Townsend as conveyancer. She is very pleasant to engage with & continues to work with us to facilitate the change in ownership and new mortgage arrangements.

Thank you.

 

Monica, Lindsay & Simon
Mile End
Reliable Property Management

Kelly and Bianca are good help to me on renting house. They are professional and always prompt replying to any question or problem. I believe they are reliable property management team. I strongly recommend them.

Daisy
Adelaide
Professional and friendly

Review from a tenant of a unit managed by waterman, total of a bit over 6 years. Professional and friendly; whenever there needed to be repairs (aircon not working one day, other things that can happen over a 6 year time period), very quick response and issues were taken care of in the shortest time possible, always in high quality. Good experience with routine inspections, too. I have really no complaints, was always happy. I would for sure move into a place managed by waterman again.

Setffi
Hyde Park
Professionalism, Responsiveness

Kelly has recently taken over the management of our city unit, and has secured a successful lease within weeks. From our first meeting we knew we had made the right decision going with Watermans. Kelly has given us excellent advice to get the best possible price and has gone above and beyond. Kelly and Michelle have conducted opens and private inspections more regularly than we were expecting and communication after each inspection has been excellent. I would thoroughly recommend Watermans.

Terry & Maureen
Adelaide
Professionalism, Quality, Responsiveness, Value

We have recently moved to Waterman Property Management from another company. Since the change we have noticed how poor our last Property Manger was. The communication and customer service we have received from Waterman's, led by Dimity has been exceptional! We have been so impressed with the way our property has been managed! Dimity has been magnificent in keeping us informed about everything and she has made the transition process so easy for us!

Dimity has been amazing at finding us a new tenant. We are so happy with the amount of interest that she has managed to attract to our property. She has gone above and beyond to find a perfect tenant for us!

I would highly recommend Waterman Property Management! Their professionalism, level of customer service and overall management skills are second to none!

 

Adam Carlson
Warradale
Professionalism

I have been with Waterman Property Management for the past 5 years and they continue to deliver the highest level of professionalism. Their attention to detail from routine inspections, screening of tenants, financial reports etc is what sets them apart from other agencies. Communication between the Property Managers and The Landlord means that you are always up-to-date with all matters regarding your property. I highly recommend them.

Mike P
West Lakes
Fantastic Experience

Fantastic experience with Watermans. From brief to settlement, I am more than happy with their level of service, professional approach and excellent advice. Happy to recommend this company to anyone looking for a property advocate or property management service

Deborah Bird
Plympton
Highly recommended

I have been renting a property in Seacombe Gardens for approx. 4 years. In that time, I have had good relationship with property manager Kelly. not only did I find Waterman & Waterman easy to get along with as a tenant, if I was a landlord looking for a property manager, I would definitely consider using theirs services, knowing they have a great knack of looking after both tenant and landlord. from me personally, they come highly recommended

Gab Banyai
Seacombe Gardens
Fantastic Job, Extensive Documentation and Communication

The Waterman Property Management team have done a
fantastic job managing our property since we started in the rental market, promptly addressing any issues and conducting regular & thorough inspections with extensive documentation & communication. When our tenants recently elected to not renew their lease the team managed to arrange inspections and find new tenants whilst abiding by COVID-19 restrictions & around the Easter long weekend closures. Fantastic team which we have recommended to other property owners and will continue to do so.

Chris & Christine Saccone
Adelaide
Wise Choice

After clearance of the property & in readiness for rental of the premises, Waterman Property Management team contacted cleaners, gardeners, carpet layers and photographers to prepare the property for advertising & Tenancy Occupancy.

The on-line process of communication re interviews of potential tenants,
establishment of Landlord & Building Insurance along with any appropriate safety factor needs for consideration were addressed by them & then emailed to us for ratification. We had all the stress removed, whilst keeping us fully informed, when each process was completed.

It is this assurance that the property was safe, well managed and appropriately maintained, that we fully appreciated.

In conclusion Waterman Property Management Team acted in a very professional & kind manner offering sound advice which has proven to us that we made the wisest choice in selecting Waterman Property Management to handle our Mother’s estate

 

Ashley & Kerry
Torrens Park
They are by far the best agents I have ever dealt with

I have been in a rental managed by Waterman for 5 years now and they are by far the best agents I have ever dealt with while renting. They are so quick to respond to any query I have and they have always made me feel like a valued tenant.

Kira Girloamo
Holden Hill
Highly recommend Waterman Property Management

Waterman Property Management have been managing my rental property for about 18 months now and I would highly recommend them.
I moved the rental from another company and wanted something better. Rental properties are a big investment so I wanted a company who recognised and acknowledged this and were responsive to my needs.
I am thoroughly pleased with the move to Property Management due to their professionalism, attention to detail and their willingness to go above and beyond to get the right tenant.
I would highly recommend Waterman Property Management for property management any day of the week.
Thank you.

Barb West
Sturt
Do Yourself a Favour

I discovered Waterman Property Management services in 2010 and I am very glad that I did. Attention to detail, efficiency, standards of advice and administration, personable communication and delivery of excellent outcomes is completely assured and unquestionably consistent.

From tenant selection through to renovation project management, all I have requested has been executed with thoughtful thoroughness and advice or options have always been graciously and judiciously provided.

I commend the Property Management Team, under the leadership of Mrs Salamon, to you without reserve. I am confident that you will experience the highest levels of service and the utmost of professionalism. Do yourself a favour and seriously consider Waterman Property Management.

 

Mark Williams
Hyde Park
Highly recommend anyone looking for a rental property

I would like to thank Kelly for being a professional and Caring Property Manager , She and the Waterman Team treat their Tenants with a high level of respect , something not always acknowledged in the world of Rentals .
I highly recommend anyone looking for a rental property to apply for a property through the Waterman Team
Thank you Again Kelly for all that you have done ,

Karen Emblem
Sheidow Park
Waterman have been proving property management services to us for 2 years. Excellent, responsive service - right on top of any issues. Would highly recommend
sarah theiss
Thorough Vetting of Tenants

Thorough vetting of prospective tenants and regular inspections and reports have been very reassuring. I have really appreciated the excellent record keeping which has made tax time so much easier. Many thanks to Kelly and the team.

Meredith
Seacombe Gardens
As a landlord, I have been very satisfied with the efficient and courteous service provided by the staff at Waterman’s Property Management. I have been a client of theirs for the past seven years with no issues. They are experts in the Adelaide market and always achieved the best rental returns with the best quality tenants. I would highly recommend them to manage your property.
Mark G
Never looked back! After switching from another property Manager to Waterman Property Management we never looked back until we sold the unit a decade later. Kelly and her team treated our property as it would be her own. Kelly's eye for detail is exceptional and her professional service, communication and reliability never failed us. I highly recommend Kelly and her team at Waterman Property Management services to manage your property.
Hans-Joachim Kloss
Kelly and Bianca are very professional and reliable. We are very happy with their fantastic service on managing our rental property. We truly recommend their service to anyone who needs service or advice on property management
Li Shuiling
As a relocation agent in Adelaide, I work with real estate agents daily, and Waterman Property Management truly stand out in their field in terms of property management. If you’re a rental provider with an investment property and are seeking exceptional management, you are in the best of hands with this agency. From my first interaction, it was clear that their commitment to clients and attention to detail is unparalleled. Bianca Pitman personally handled my enquiries and the open for inspection. Bianca was not only professional but also took the time to hear about our relocating client's preferences. I appreciated her honesty and urgency to assist each time I reached out, demonstrating how invested this agency is in both tenant and landlord needs. Their personalised service, transparency, and dedication set them apart from the rest. I highly recommend Waterman Property Management for anyone looking for quality property management.
Rental Search Australia
The team at Waterman, were very engaging and proactive in the leasing of our property in Prospect. Their dedication to finding us the best tenants for us was very refreshing.
Bruce Morrison
We have only started using Kelly and her team for a few months as we completed the build of an investment property. The team have so far have been efficient in all aspects of our experience and their attention to detail is of a very high standard. Very happy client.
Harley Makin
Professional and great communication
Professional and great communication

My wife and I have dealt with Kelly since 2013 firstly as tenants for a year and since as landlords. Kelly and her team have always been up front and thorough throughout our relationship. We know what to expect and their professionalism cannot be questioned.

Living interstate has had its challenges but with Waterman you can rest assured that your interests come first and they will always keep you updated on anything related to the property.

We recommend Kelly and her team!

Travis & Toni
Plympton
Responsive and informative in all communications
Responsive and informative in all communications

We appointed Waterman Property Management to manage our recently purchased investment property. As we are currently located overseas, we were slightly anxious about the process. However, we feel completely at ease now. Kelly and Bianca have been very responsive and informative in all communications. There was a clear plan in place to advertise the property, screen and then shortlist prospective tenants. The whole process was very efficient and within a week of settlement our property was generating a rental income stream. We decided to appoint Waterman Property Management after a positive experience with Matt from Waterman Property Advocates. Matt was very responsive, knowledgeable and patient. By appointing Matt, we managed to secure a suitable property well within budget. Given the tight Adelaide market we couldn't have done this ourselves while overseas. There was a seamless handover from Matt to Kelly and her team, and we feel rest assured that our property is in good hands.

Michael and Shaohua
Aldinga Beach
We have recently moved across to Waterman Property Management services after becoming disillusioned by the level of care from a larger residential property management service. It is refreshing to deal with a thoroughly professional group led by Kelly who take obvious pride in their work and have a network of support services that also provide excellent service.
Ross Treadwell
Excellent communication and service with prompt results.
Quinton Hughes
When Kelly was the only prospective agent who followed me up more than once, I wondered if her amazing service would continue when she became our property manager, and I'm please to say, I was just surprised by her and her team - again. Before Waterman Property management became our agent in Adelaide, we would have to wait a few months and even then basically have to beg for a year end statement - but on 4th July with no prompting and no asking, our Year End Financial Statement arrived. You have made a HUGE difference in thinking about this property!!! Thank you to Kelly and her amazing staff for being modern, and having systems that work. My interstate property management is made considerably easier by them!!!! Tina
T.M. Clark
The property managers were professional, skilful, responsive, efficient, personable & friendly. I highly recommend Waterman property management.
Anthea Fraser
We have been clients of Waterman Property Management since 2016, after experiences with several other property managers around town that left us wanting more. Kelly Salamon is, in my opinion, the best property manager in Adelaide. Kelly, Bianca and the team operate with transparency and integrity, and will do everything they can to ensure that your investment is taken care of. I would heartily recommend Waterman Property Management.
Shane Caveney
Eva Jenkins
Having been with Waterman Property Management for many years I knew that the process of re-tenanting my property would be seamless. The professional manner in which my property was represented and advertised attracted great prospective tenants. As a landlord I am constantly being provided detailed and prompt updates by the Waterman team via both written and verbal discussions which means I am always up to date with what is happening. Consistent standard of service and professionalism!
Mike Placentino
Great service from Kelly. Absolute attention to detail and secured a very good tenant for our property.
Suzanne Boag
Kelly and Michelle are outstanding in their communication with their customers. They work hard to bring us good results.
Margaret Morrell
Great agency. Lovely tenancy in Seacombe Gardens.
Tracy W
Waterman provide an excellent service: professional, efficient, friendly and courteous. Previously we had managed our rental property ourselves, however, it has proved far much efficient and cost effective with Waterman. I particularly like their online, where I find a complete overview of my property transactions at my convenience. Highly recommended.
mark baldwin
Kelly and the team at Waterman Property Management have taken all the hard work for a first time landlord and made the process so easy. Thanks for such a quick turnaround - only 1 week and my house was tenanted.
Elise Parker-Thomson
Fantastic Customer Service - Proactive & Time Savers!
Fantastic Customer Service - Proactive & Time Savers!

I switched a rental to Waterman Properties a few months ago. The reason - they followed up with me after my enquiry, and I hoped this was a good omen for future dealings. YES, it was. They have continued that fantastic customer service, been proactive with my property and are so lovely to deal with. Not only is their up-to-date technology approach for the paperwork a time saver, but I now know what is happening in my property all the time! I recommend Kelly and her team at Waterman Property with confidence.

T M Clark
Adelaide
Exceptional Knowledge and Advice
Exceptional Knowledge and Advice

We have used two of Waterman’s services, Property Advocates and Property Management, and we have been very happy with both.

Our property advocate, Matt, did a great job in helping us to find our investment property within a month of engaging him. This was after we spent over two years searching and being very frustrated with continually missing out. He vetted properties so we didn’t have to waste our weekends going to multiple house opens and organised building inspections for us. Matt then expertly bid on our behalf at our successful auction which took a lot of stress out of the process.

After we bought our property, Kelly and Bianca at Waterman Property Management worked diligently with us around our busy schedule to secure a great tenant. They patiently explained to us everything that we need to know as new landlords and have been doing a wonderful job of managing our property for us. Their exceptional knowledge and advice have made us feel at ease and we have been really impressed with how approachable and friendly they are.

We are very happy with Waterman and highly recommend them

 

Michael & Irina
Vale Park
Kelly & Bianca have done a brilliant job leasing our new property finding a great renter in 1st week of advertising - Well done ladies
Michelle Oakman
Brilliant Job
Brilliant Job

Kelly & Bianca have done a brilliant job leasing our new property finding a great renter in 1st week of advertising - Well done ladies

Michelle
Mount Barker
Hand Delivered from the Barrossa Valley!
Hand Delivered from the Barrossa Valley!

Thank you Kelly & Bianca for your 1st rate, professional & efficient Property Management, we really appreciate it!

Kerry & Steven
Toorak Gardens
Kelly and Bianca are good help to me on renting house. They are professional and always prompt replying to any question or problem. I believe they are reliable property management team. I strongly recommend them.
Daisy Zhang
Megan W.
Kelly and Bianca were very helpful to me as a first-time renter. They were efficient, good communicators and gave great advice.
Alice Wilkinson
andy turnock
Review from a tennant of a unit managed by waterman, total of a bit over 6 years. Professional and friendly; whenever there needed to be repairs (aircon not working one day, other things that can happen over a 6 year time period), very quick response and issues were taken care of in the shortest time possible, always in high quality. Good experience with routine inspections, too. I have really no complaints, was always happy. I would for sure move into a place managed by waterman again.
Steffi
Kelly has recently taken over the management of our city unit, and has secured a successful lease within weeks. From our first meeting we knew we had made the right decision going with Watermans. Kelly has given us excellent advice to get the best possible price and has gone above and beyond. Kelly and Michelle have conducted opens and private inspections more regularly than we were expecting and communication after each inspection has been excellent. I would thoroughly recommend Watermans.
Terry Pryor
I have been with Waterman Property Management for the past 5 years and they continue to deliver the highest level of professionalism. Their attention to detail from routine inspections, screening of tenants, financial reports etc is what sets them apart from other agencies. Communication between the Property Managers and The Landlord means that you are always up-to-date with all matters regarding your property. I highly recommend them.
mike p
We have recently moved to Waterman Property Management from another company. Since the change we have noticed how poor our last Property Manger was. The communication and customer service we have received from Watermans, led by Dimity has been exceptional! We have been so impressed with the way our property has been managed! Dimity has been magnificent in keeping us informed about everything and she has made the transition process so easy for us! Dimity has been amazing at finding us a new tenant. We are so happy with the amount of interest that she has managed to attract to our property. She has gone above and beyond to find a perfect tenant for us! I would highly recommend Waterman Property Management! Their professionalism, level of customer service and overall management skills are second to none!
Adam Carlson
Fantastic experience with Watermans. From brief to settlement, I am more than happy with their level of service, professional approach and excellent advice. Happy to recommend this company to anyone looking for a property advocate or property management service.
Deborah Bird
Good people
Brenton Manning
The property manager Michelle is nice, friendly and helpful. I think waterman property provides good services and trustable.
Platinum C
Waterman Property managers are extremely professional and thorough and have always kept me well informed.
alison playford
Kelly and Michelle have made renting my place out again stress free. I was going to sell my place after a bad rental year. But Kelly and Michelle have made me see it can be easy and successful . thank you
Melissa Farrell
I have been in a rental managed by Waterman for 5 years now and they are by far the best agents I have ever dealt with while renting. They are so quick to respond to any query I have and they have always made me feel like a valued tenant.
Kira Girolamo
Kelly is a great Property Manager. Unlike other companies I've dealt with, Kelly goes out of her way to make herself available for both landlords and tenants. She listens and goes out her way to provide an efficient and responsive service. I would highly recommend Kelly and the Waterman Property Management Group.
Barb West
Thorough vetting of prospective tenants and regular inspections and reports have been very reassuring. I have really appreciated the excellent record keeping which has made tax time so much easier. Many thanks to Kelly and the team.
Meredith Norton
Kelly is the Property Manager of my rental in Adelaide. I am happy with the professional service provided and immediate follow up of any issues.
Denise Stamford
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