Professional and great communication
My wife and I have dealt with Kelly since 2013 firstly as tenants for a year and since as landlords. Kelly and her team have always been up front and thorough throughout our relationship. We know what to expect and their professionalism cannot be questioned.
Living interstate has had its challenges but with Waterman you can rest assured that your interests come first and they will always keep you updated on anything related to the property.
We recommend Kelly and her team!
- Travis & Toni
Plympton
Responsive and informative in all communications
We appointed Waterman Property Management to manage our recently purchased investment property. As we are currently located overseas, we were slightly anxious about the process. However, we feel completely at ease now. Kelly and Bianca have been very responsive and informative in all communications. There was a clear plan in place to advertise the property, screen and then shortlist prospective tenants. The whole process was very efficient and within a week of settlement our property was generating a rental income stream. We decided to appoint Waterman Property Management after a positive experience with Matt from Waterman Property Advocates. Matt was very responsive, knowledgeable and patient. By appointing Matt, we managed to secure a suitable property well within budget. Given the tight Adelaide market we couldn't have done this ourselves while overseas. There was a seamless handover from Matt to Kelly and her team, and we feel rest assured that our property is in good hands.
- Michael and Shaohua
Aldinga Beach
Fantastic Customer Service - Proactive & Time Savers!
I switched a rental to Waterman Properties a few months ago. The reason - they followed up with me after my enquiry, and I hoped this was a good omen for future dealings. YES, it was. They have continued that fantastic customer service, been proactive with my property and are so lovely to deal with. Not only is their up-to-date technology approach for the paperwork a time saver, but I now know what is happening in my property all the time! I recommend Kelly and her team at Waterman Property with confidence.
- T M Clark
Adelaide
Exceptional Knowledge and Advice
We have used two of Waterman’s services, Property Advocates and Property Management, and we have been very happy with both.
Our property advocate, Matt, did a great job in helping us to find our investment property within a month of engaging him. This was after we spent over two years searching and being very frustrated with continually missing out. He vetted properties so we didn’t have to waste our weekends going to multiple house opens and organised building inspections for us. Matt then expertly bid on our behalf at our successful auction which took a lot of stress out of the process.
After we bought our property, Kelly and Bianca at Waterman Property Management worked diligently with us around our busy schedule to secure a great tenant. They patiently explained to us everything that we need to know as new landlords and have been doing a wonderful job of managing our property for us. Their exceptional knowledge and advice have made us feel at ease and we have been really impressed with how approachable and friendly they are.
We are very happy with Waterman and highly recommend them
Vale Park
Brilliant Job
Kelly & Bianca have done a brilliant job leasing our new property finding a great renter in 1st week of advertising - Well done ladies
- Michelle
Mount Barker
Hand Delivered from the Barrossa Valley!
Thank you Kelly & Bianca for your 1st rate, professional & efficient Property Management, we really appreciate it!
- Kerry & Steven
Toorak Gardens
Exceptional Service
We are very grateful to Kelly for finding a suitable tenant for our property. Her service was exceptional. Kelly went above and beyond to assist us, which was especially helpful when we live several hours away. We have no hesitation in recommending Kelly and her team.
- Lynley & Ryan
West Beach
Care & Diligence
To the Waterman Property Management Team.
Our association with you as property managers of the investment property at 10 Farrow Place, Mile End has ended, with Simon’s posting to Adelaide & moving into the property.
We would like to thank you for your management of the property during our association. We have been so impressed with the care and diligence shown to both us, as owners, and the various tenants, who have rented the property.
Most impressive are the property inspections, giving us photographic evidence of the state of the property, promptness in advising of any problems & regular, clear and concise monthly statements.
We would have no hesitation in recommending your company as property managers to any future investors.
Thanks to Chris for recommending Susan Townsend as conveyancer. She is very pleasant to engage with & continues to work with us to facilitate the change in ownership and new mortgage arrangements.
Thank you.
- Monica, Lindsay & Simon
Mile End
Reliable Property Management
Kelly and Bianca are good help to me on renting house. They are professional and always prompt replying to any question or problem. I believe they are reliable property management team. I strongly recommend them.
- Daisy
Adelaide
First Time Investor
Kelly and Bianca were very helpful to me as a first-time renter. They were efficient, good communicators and gave great advice.
- Alice
Adelaide
Professional and friendly
Review from a tenant of a unit managed by waterman, total of a bit over 6 years. Professional and friendly; whenever there needed to be repairs (aircon not working one day, other things that can happen over a 6 year time period), very quick response and issues were taken care of in the shortest time possible, always in high quality. Good experience with routine inspections, too. I have really no complaints, was always happy. I would for sure move into a place managed by waterman again.
- Setffi
Hyde Park
Professionalism, Responsiveness
Kelly has recently taken over the management of our city unit, and has secured a successful lease within weeks. From our first meeting we knew we had made the right decision going with Watermans. Kelly has given us excellent advice to get the best possible price and has gone above and beyond. Kelly and Michelle have conducted opens and private inspections more regularly than we were expecting and communication after each inspection has been excellent. I would thoroughly recommend Watermans.
- Terry & Maureen
Adelaide
Professionalism
I have been with Waterman Property Management for the past 5 years and they continue to deliver the highest level of professionalism. Their attention to detail from routine inspections, screening of tenants, financial reports etc is what sets them apart from other agencies. Communication between the Property Managers and The Landlord means that you are always up-to-date with all matters regarding your property. I highly recommend them.
- Mike P
West Lakes
Professionalism, Quality, Responsiveness, Value
We have recently moved to Waterman Property Management from another company. Since the change we have noticed how poor our last Property Manger was. The communication and customer service we have received from Waterman's, led by Dimity has been exceptional! We have been so impressed with the way our property has been managed! Dimity has been magnificent in keeping us informed about everything and she has made the transition process so easy for us!
Dimity has been amazing at finding us a new tenant. We are so happy with the amount of interest that she has managed to attract to our property. She has gone above and beyond to find a perfect tenant for us!
I would highly recommend Waterman Property Management! Their professionalism, level of customer service and overall management skills are second to none!
- Adam Carlson
Warradale
Fantastic Experience
Fantastic experience with Watermans. From brief to settlement, I am more than happy with their level of service, professional approach and excellent advice. Happy to recommend this company to anyone looking for a property advocate or property management service
- Deborah Bird
Plympton
Fantastic Job, Extensive Documentation and Communication
The Waterman Property Management team have done a
fantastic job managing our property since we started in the rental market, promptly addressing any issues and conducting regular & thorough inspections with extensive documentation & communication. When our tenants recently elected to not renew their lease the team managed to arrange inspections and find new tenants whilst abiding by COVID-19 restrictions & around the Easter long weekend closures. Fantastic team which we have recommended to other property owners and will continue to do so.
- Chris & Christine Saccone
Adelaide
Wise Choice
After clearance of the property & in readiness for rental of the premises, Waterman Property Management team contacted cleaners, gardeners, carpet layers and photographers to prepare the property for advertising & Tenancy Occupancy.
The on-line process of communication re interviews of potential tenants,
establishment of Landlord & Building Insurance along with any appropriate safety factor needs for consideration were addressed by them & then emailed to us for ratification. We had all the stress removed, whilst keeping us fully informed, when each process was completed.
It is this assurance that the property was safe, well managed and appropriately maintained, that we fully appreciated.
In conclusion Waterman Property Management Team acted in a very professional & kind manner offering sound advice which has proven to us that we made the wisest choice in selecting Waterman Property Management to handle our Mother’s estate
- Ashley & Kerry
Torrens Park
Highly recommended
I have been renting a property in Seacombe Gardens for approx. 4 years. In that time, I have had good relationship with property manager Kelly. not only did I find Waterman & Waterman easy to get along with as a tenant, if I was a landlord looking for a property manager, I would definitely consider using theirs services, knowing they have a great knack of looking after both tenant and landlord. from me personally, they come highly recommended
- Gab Banyai
Seacombe Gardens
Highly recommend anyone looking for a rental property
I would like to thank Kelly for being a professional and Caring Property Manager , She and the Waterman Team treat their Tenants with a high level of respect , something not always acknowledged in the world of Rentals .
I highly recommend anyone looking for a rental property to apply for a property through the Waterman Team
Thank you Again Kelly for all that you have done ,
- Karen Emblem
Sheidow Park
Highly recommend Waterman Property Management
Waterman Property Management have been managing my rental property for about 18 months now and I would highly recommend them.
I moved the rental from another company and wanted something better. Rental properties are a big investment so I wanted a company who recognised and acknowledged this and were responsive to my needs.
I am thoroughly pleased with the move to Property Management due to their professionalism, attention to detail and their willingness to go above and beyond to get the right tenant.
I would highly recommend Waterman Property Management for property management any day of the week.
Thank you.
- Barb West
Sturt
They are by far the best agents I have ever dealt with
I have been in a rental managed by Waterman for 5 years now and they are by far the best agents I have ever dealt with while renting. They are so quick to respond to any query I have and they have always made me feel like a valued tenant.
- Kira Girloamo
Holden Hill
Do Yourself a Favour
I discovered Waterman Property Management services in 2010 and I am very glad that I did. Attention to detail, efficiency, standards of advice and administration, personable communication and delivery of excellent outcomes is completely assured and unquestionably consistent.
From tenant selection through to renovation project management, all I have requested has been executed with thoughtful thoroughness and advice or options have always been graciously and judiciously provided.
I commend the Property Management Team, under the leadership of Mrs Salamon, to you without reserve. I am confident that you will experience the highest levels of service and the utmost of professionalism. Do yourself a favour and seriously consider Waterman Property Management.
- Mark Williams
Hyde Park
Thorough Vetting of Tenants
Thorough vetting of prospective tenants and regular inspections and reports have been very reassuring. I have really appreciated the excellent record keeping which has made tax time so much easier. Many thanks to Kelly and the team.